Privacy Policy

Aurora Voyages Ltd
Last Updated: 27th February 2026

Aurora Voyages ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or engage our travel services.

Aurora Voyages is a UK-based independent luxury travel concierge providing bespoke travel planning services.

Travel bookings are facilitated through our host partners, Archer Travel and Evolution Travel.

Contact:
Email: concierge@auroravoyages.com
Website: www.auroravoyages.com

We may collect and process the following personal data:

• Full name
• Email address
• Telephone number
• Travel preferences and requirements
• Travel dates and destinations
• Passport details (only when necessary for bookings)
• Special requests relevant to travel arrangements
• Payment-related information (processed securely via suppliers or authorised systems)

We collect this data when you:

• Submit an enquiry form
• Book a consultation
• Request a quote
• Confirm a booking
• Communicate with us by email or phone

We use your personal data to:

• Provide bespoke travel planning services
• Prepare travel quotes and itineraries
• Arrange bookings with airlines, hotels, cruise lines, and suppliers
• Communicate regarding your travel arrangements
• Provide customer support
• Meet legal and regulatory obligations

We process your data under the following lawful bases:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent (where applicable)

To fulfil travel arrangements, we may share relevant personal data with:

• Archer Travel
• Evolution Travel
• Airlines, hotels, cruise lines, and destination suppliers
• Payment processing systems
• Insurance providers (if requested)

We only share information necessary to deliver your travel services.

We do not sell, rent, or trade your personal data.

As travel services often involve international suppliers, your data may be transferred outside the UK or European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

However, no system can guarantee absolute security.

We retain personal data only as long as necessary to:

• Provide travel services
• Comply with legal and accounting obligations
• Manage client relationships

When no longer required, data will be securely deleted.

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise these rights, contact:
concierge@auroravoyages.com

Our website may use cookies to improve user experience and analyse site performance.

You may manage or disable cookies via your browser settings.

For more information, please see our Cookie Policy.

Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how we handle your data:

Aurora Voyages
Email: concierge@auroravoyages.com